Strada Personal Spa — Spa in Winnipeg

Reviews of Strada Personal Spa

• Jayden

  Added 2016.08.14

  Always a good experience, pedicures cost a bit more then the usual "chop-shops" but the polishes are better quality and you aren't rushed in and out. Very relaxing spa like experience.
• Dominic

  Added 2016.08.13

  I was at Strada Spa this evening for new gel nail application. I got along well with the technician. She seemed like a great person. I don't normally come to this spa, but won a gift certificate at work, so took advantage of the gel nail special. When it came time to filing the tips, I started to feel burning and stinging on the pinky finger, she moved on to the index finger and felt the same pain. When I pulled my finger to look, the pinky was bleeding because she had cut into the skin with the nail file. I showed it to her and she immediately pulled a bottle of blue solution that was right beside her station and said this is a blood stopper. She started filing again, the middle finger and started feeling the same pain. I asked her to stop. I told her that I wanted the tips removed. She immediately got defensive saying it was an accident and people make mistakes. I realize that, however, one nail would have been a mistake, 2 and a third one starting to burn? She was more worried about getting paid and said that I still had to pay full price for the service because it was her time that I was wasting. I asked to speak to a manager and she didn't get one. I asked a girl that walked by who the manager was and she said she was. I told her what happened and that I wanted to speak to the owner. After much back and forth I was on the phone with Anthony the owner, I told him what happened, he said he was sorry and would offer a free pedicure. I told him no. My biggest concern was that the last thing I needed was an infection. He said that their salon was clean. I said even the smallest cuts from dirty tools in a nail salon could cause infections. I didn't see any of the tools being used come out of brand new packaging or a clean tray like the owner and the manager of the store mentioned. I was sitting in the waiting room for quite a while and the nail table was visible from where I was sitting. The tools were there and who knows if they were clean. He asked to speak to the technician, in front of me the technician told him that I was making my situation more tragic that it actually was and that it simply looked like a paper cut and that the skin wasn't even cut. She said that I was lying. I told them that I was not paying for anything out of my pocket. I gave them back the gift certificate that I had won and after the nails were removed I walked out. You know it's one thing to cut a person open with your tools, to degrade them and call your customer a liar is another thing when the evidence is right in front of you. It's very unprofessional.
• Richard

  Added 2015.08.17

  Had a early Valentines gift for my husband and myself. Love and Noreen were great. Felt like Jello when we left. Great massage. Its nice they have a fireplace room.
• Matthew

  Added 2015.03.07

  Amazing services, Karoina was recommended by a friend of mine, did not disappoint! She has a great eye for detail and is talented at nails. I will be coming back for sure.
• Ryan

  Added 2014.12.19

  The salon offers wide spectrum of services: mani/pedi, body treatments and wraps, facial, massage, waxing.
• Samantha

  Added 2014.03.28

  Staff could use a smile though.
• Jesse

  Added 2013.09.14

  Great salon. Normally come here only for permanent make up. Nalya is the best! Knows what she is doing, knowledgeable and very friendly.