Riverbend Moving And Storage — Moving Company in Winnipeg

Reviews of Riverbend Moving And Storage

• Mason

  Added 2016.06.26

  Professional service, on time, pleasant movers who handled my things like they were their own. Very careful and very efficient. Would hire them again and very much recommend them to friends. They were very hard workers. Overall excellent experience. Thanks Riverbend for getting all my stuff moved quickly and safely.
• Ashton

  Added 2016.03.04

  When we filed a claim for compensation, Wayne didn’t take any responsibility himself and just passed us off to Great Canadian Van Lines to deal with. I’ve noticed the owner seems to often dispute customer's negative reviews in the comments, so I would just like say that we have photos and documents of all of this. In addition, I also have written correspondence from Great Canadian saying they have spoken to Riverbend and told them, “this is not how we do business.” Just because we were eventually compensated for the "errors" does not change the fact that I would not recommend this company to anyone.
• Isaac

  Added 2015.10.11

  Do not use this company. Rent a uhaul and get some friends to help you. Best advice I can give you.
• Xavier

  Added 2015.10.09

  We hired them to move our belongings from our house in Winnipeg to an apartment building in downtown Toronto. Upon delivery in Toronto, it was discovered that a significant portion of our belongings were left behind in the Riverbend warehouse in Winnipeg. The items left behind seemed very random, with the end result being that, for example, we had only some pieces of the beds but not enough to assemble any of them, including the crib for our infant daughter. We were in touch with Wayne, the owner, many times over the next couple of weeks to figure out when the rest of our belongings would arrive, however he was spectacularly unhelpful. Wayne often said he would find more information and call us back, but almost never did. He also never seemed to have a clear idea of where the second shipment our belongings was. Originally we were told he expected them to arrive in Toronto 5 days after the original delivery, but it ended up being almost two weeks. The constant lack of information meant that we essentially waited day-by-day in Toronto for almost two extra weeks instead of taking some vacation time as planned.
• William

  Added 2015.06.02

  The guys were polite and efficient but unfortunately I can't recommend this company as some of my belongings went missing during the move and attempts to rectify the problem were ignored by the owner. They also charged me for two hours of travel time when at most it should've been an hour.
• Abigail

  Added 2015.05.21

  Update: I stand by my review, this was almost a year ago and don't have my documents anymore. No, I didn't find my brand new vacuum or other missing belongings. And yes, I was charged an astronomical amount for travel time. I really wish I would've stood up for myself back then.
• Charles

  Added 2015.03.02

  On top of this, many items were damaged during the move including furniture, a stained mattress, and other broken items. Considering we also hired them to pack everything up, this was extremely disappointing. The worst was probably the box that arrived still-damp in the second shipment, where the pillow inside the box had actually started to grow mold. Just a few of the photos are included below.
• Ian

  Added 2015.02.05

  So....presuming this company has enough business without ours, we have chosen another company 'referred' to us!
• Adrian

  Added 2014.05.29

  UPDATE: Man these guys... apparently they're telling other people that I didn't bother looking or following their suggestions but I ended up finding my vacuum in the closet. My apartment didn't have a closet.... but nice try guys.
• Kyle

  Added 2013.11.23

  Wayne and Chris at head office helped me to book a hassle-free move for my mother. The movers repeatedly referenced to treating the company and customers as if it was their own business. The guys were very friendly, and even took the time to take off their shoes in carpeted areas which had just been cleaned. They were also very affordable. If you're looking for a company to take amazing care of you, call these guys!
• Ashley

  Added 2013.11.02

  But sales person seemed off-hand; as we don't know this company, I asked for references and he proceeded to list all the BIG clients this company apparently has who he SAYS have given great reports and although I suggested this was what we would prefer, I got the impression these names should have been enough; maybe he thought our job wasn't big enough. Also, wasn't offered or told about Seniors' discount.
• Samantha

  Added 2013.07.26

  I would not recommend Riverbend moving to ANYONE.
• Alex

  Added 2013.07.04

  Called for quote; reception person outstanding.
• John

  Added 2013.06.02

  We actually didn't see any reviews by these BIG clients online.